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To Rupert, Charles, Ed, et al
There is another factor besides surface texture and paper weight you might
consider when toner refuses to bind to the paper when you know there is not a
problem with the heating unit in the machine and this is the sizing in the
pulp or on the surface.
I use the smallest business Canon and it will take and print well a triple
couched handmade sheet with surface texture and embedded materials as long as
I have used a minimum of sizing in the pulp.
If the offset occurs on papers specifically formulated for heat transfer
media I wonder if the heating element or sheet takeup may not be the problem
...both of which I have experienced and the service people worked on and
I have had stacks of printed material from this and a previous Canon that
have not offset in over 8 years. If the toner was fused properly at the time
of printing I never had a problem during this time.
Ed: Canson and Ingres have to be two of the hardest papers to get the toner
to fuse properly. Like you I had to resort to acrylic spray.
If people are interested I can post a list of commercial papers I know print
well on the Canon and in an HP laser printer.