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Re: Amazon.com/returns policy
- To: BOOK_ARTS-L@LISTSERV.SYR.EDU
- Subject: Re: Amazon.com/returns policy
- From: "Jack C. Thompson" <tcl@TELEPORT.COM>
- Date: Sun, 11 Jan 1998 03:17:39 -0800
- Message-Id: <199801111149.DAA19032@SUL-Server-2.Stanford.EDU>
- Sender: "Book_Arts-L: The list for all the book arts!" <BOOK_ARTS-L@LISTSERV.SYR.EDU>
So far, that has only happened once. A British book dealer who handles
some of my titles returned a package of 10 copies of one title which had
been damaged in shipping.
I replaced the copies.
>Date: Sat, 10 Jan 1998 09:55:13 -0700
>From: charles alexander <chax@THERIVER.COM>
>Subject: Re: Amazon.com; a publisher's reply
>And what is your policy on returns from these booksellers? I know that
>massive returns from Barnes & Noble & Borders, specifically, have really
>damaged a few small literary presses. Now, I think, those presses expect
>and account for high rates of return from these booksellers.
Thompson Conservation Laboratory
Portland, Oregon 97217